Privacy Policy
Last updated: July 17, 2026
This Privacy Policy describes how Closer by Fiengo Giuseppe collects, uses, stores, and protects the personal data of users who visit the website www.closerstore.it or make purchases through it.
Closer processes personal data in compliance with Regulation (EU) 2016/679 (“GDPR”), Legislative Decree 196/2003, as amended by Legislative Decree 101/2018, and the current Italian and European legislation on personal data protection.
1. Data Controller
The Data Controller is:
Closer di Fiengo Giuseppe
Via Cosenza n. 26
80078 Pozzuoli (NA)
VAT Number: IT07751211215
Tax Code: FNGGPP59P02H243O
REA: NA-907906
Email:
info@closerstore.it
PEC:
giuseppe.fiengo@legalmail.it
Phone:
+39 349 527 4138
2. What data we collect
While browsing and using the website, we may collect various categories of personal data, including:
• first and last name;
• shipping and billing address;
• email address;
• phone number;
• data relating to orders placed;
• payment information (without storing full payment card details);
• IP address;
• browsing data;
• information about the device used;
• purchasing preferences;
• data collected through cookies and similar technologies.
3. Purpose of processing
Personal data is processed for the following purposes:
• to allow browsing on the website;
• to manage orders;
• to process payments;
• to arrange shipping or pickup at the premises, when selected by the Customer;
• to provide customer support;
• to respond to requests sent via email or WhatsApp;
• to send communications related to orders;
• to comply with tax and accounting obligations;
• to prevent fraud and illicit use of the website;
• to improve the functioning of the website and the services offered;
• to send newsletters and commercial communications, exclusively with the user's prior consent, where required by applicable law.
4. Legal basis for processing
The processing of personal data is carried out on the basis of one or more of the following conditions:
• performance of the sales contract;
• fulfillment of legal obligations;
• consent of the data subject, where required;
• legitimate interest of the Controller, within the limits provided by current legislation.
5. Processing methods
Data is processed using IT and telecommunication tools, adopting adequate technical and organizational measures to guarantee its security, confidentiality, and protection against unauthorized access, loss, alteration, or disclosure.
6. Data retention
Personal data is retained for the time strictly necessary to achieve the purposes for which it was collected and, where required by law, for the period provided by tax, civil, and accounting regulations.
Data used for marketing purposes will be retained until consent is revoked or, in any case, within the limits provided by current legislation.
7. Data communication
For the provision of the requested services, some personal data may be communicated to third parties who operate as data processors or autonomous data controllers.
These may include:
• Shopify Inc., for the management of the e-commerce platform;
• Shopify Payments, for payment management;
• PayPal;
• Scalapay;
• Mailchimp, for sending newsletters and commercial communications, where authorized;
• Google, for traffic analysis services via Google Analytics;
• Meta Platforms, for the operation of Meta Pixel and advertising campaigns;
• Poste Italiane;
• SDA;
• tax advisors, accountants, and appointed professionals;
• competent authorities in cases provided for by law.
Personal data is not disseminated.
8. Data transfer abroad
Some of the services used may involve the transfer of personal data to countries outside the European Economic Area.
In such cases, the transfer takes place in compliance with the guarantees provided by the GDPR, including the Standard Contractual Clauses approved by the European Commission or other instruments provided for by applicable law.
9. Newsletter
Newsletter subscription is optional.
The user will receive commercial communications only if they have given their consent.
It will always be possible to withdraw consent or unsubscribe using the appropriate link in each email or by directly contacting Closer.
10. WhatsApp
The Customer can contact Closer via WhatsApp for assistance.
The use of this service involves the processing of data necessary for managing the request and takes place in compliance with WhatsApp's terms and privacy policy.
11. Cookies
The website uses technical cookies and, with the user's consent where required, analytical and marketing cookies.
Cookie preferences can be managed through the banner displayed upon first access to the website.
For more information, please consult the Cookie Policy.
12. Data subject's rights
Users can exercise the rights recognized by articles 15 and subsequent articles of the GDPR at any time.
In particular, they can:
• obtain confirmation of the existence of their data;
• request access to it;
• request its rectification;
• request its erasure in cases provided for by law;
• obtain restriction of processing;
• object to processing in cases provided for;
• request data portability;
• withdraw previously given consent, where applicable.
13. Complaint to the Supervisory Authority
If they believe that the processing of their personal data violates current legislation, data subjects have the right to lodge a complaint with the Garante per la Protezione dei Dati Personali (Italian Data Protection Authority) or to appeal to the competent judicial authorities.
14. Changes to this Privacy Policy
Closer reserves the right to update or modify this Privacy Policy at any time.
Any changes will be published on this page and will be effective from the date of their publication.
15. Contacts
For any request regarding the processing of personal data, you can contact the Data Controller at the following addresses.
Closer di Fiengo Giuseppe
Email:
info@closerstore.it
PEC:
giuseppe.fiengo@legalmail.it
Phone:
+39 349 527 4138